Minor changes are by default collapsed in the page history.
No changes
The page does not exist yet.
Failed to load changes
Version by on
Leave Collaboration
Are you sure you want to leave the realtime collaboration and continue editing alone? The changes you save while editing alone will lead to merge conflicts with the changes auto-saved by the realtime editing session.
Information
This documentation supports the 20.02 version of BMC Service Request Management.To view an earlier version, select the version from the Product version menu.
Viewing the audit log
Viewing audit logs enables you to view field and notification audits against the work order. When certain fields are changed or when system notifications are sent, an audit entry is created to track the work order. The logon ID of the individual making the work order appears next to the audit entry.
To view audit logs
From the IT Home Page, choose Service Request Management > Search Work Order, and click Search.
Select the work order for which to view the log.
From the navigation pane on the left side of the form, click Functions > View Audit Log.
(Optional) Use the Audit Type list to filter out audit log entries.
Click the Notification Audit tab to view notification audit entries against the work order.
