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Available forms and fields for Approvals


This topic provides information about BMC Remedy Action Request System and which forms and fields are mobilized in the Approvals application. 

AP:Detail-Signature form

The following field IDs, names, and labels from the AP:Detail-Signature form are available in the BMC Remedy ITSM - Mobility: Service Desk application. An asterisk (*) following a field label indicates that it is a required field. A plus sign (+) following a field label indicates that the field can perform a search in the browser, but not in our mobile client. You can type something in that field and click Enter and that field will return the search result.

Field ID

Field name

Field label

1

Detail-Sig-Id

 

13188

Approval ID

 

10051

Request

Request

13510

Requester

Requester

3

Create-Date-Sig

Request Date

13189

Modified-Date-Sig

 

14506

14506

Summary

12305

Subject

Subject

13207

Approvers

Approvers

13191

Approval Status

Status

13000

Priority

Priority

14518

Justification

Justification

13230

Reassign To

Reassign To

14516

14516

Source ID

14511

14511

Phase

13204

Approver Signature

Approver Signature

12000

Signature Due Date

Action Date

10050

Application

Application

CTM:People form

The following field IDs, names, and labels from the CTM:People form are available in the BMC Remedy ITSM - Mobility: Service Desk application. An asterisk (*) following a field label indicates that it is a required field. A plus sign (+) following a field label indicates that the field can perform a search in the browser, but not in our mobile client. You can type something in that field and click Enter and that field will return the search result.

Field ID

Field name

Field label

1

Person ID

Person ID

4

Remedy Login ID

Login ID

1000000019

First Name

First Name*

1000000018

Last Name

Last Name*+

1000000001

Company

Company*+

3

Submit Date

Submit Date

6

Last Modified Date

Last Modified Date

260000001

Site

Site+

200000007

Site Group

Site Group

1000000010

Organization

Organization

200000006

Department

Department

200000012

Region

Region

300469300

Cost Center Code

Primary Cost Center Code+

AP:Form form

The following field IDs, names, and labels from the AP:Form form are available in the BMC Remedy ITSM - Mobility: Service Desk application. An asterisk (*) following a field label indicates that it is a required field. A plus sign (+) following a field label indicates that the field can perform a search in the browser, but not in our mobile client. You can type something in that field and click Enter and that field will return the search result.

Field ID

Field name

Field label

1

Form ID

Form ID

12001

Lookup Keyword

Lookup Keyword*

12000

Form Name

Form Name*

3

Create Date

Create Date

6

Modified Date

Last Modified Date

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Remedy ITSM - Mobility: Service Desk 7.6.07