BMC Remedy ITSM - Mobility server internal error messages
The following table lists error codes from BMC Remedy ITSM - Mobility server:
Code | Message | Explanation |
|---|---|---|
1 | The mobility server is not configured to support this tenant. | Reconfigure the server, if appropriate. |
2 | This mobility server is not configured to support the application for this tenant. | Reconfigure the server, if appropriate. |
3 | This mobility server version is not compatible with the mobility server cluster. | None. |
5 | The metadata service failed to initialize. | None. |
6 | There was a problem processing the configuration file. | View the log file to understand why the configuration file could not be processed. |
7 | There was a problem in the mobility server configuration. | None. |
8 | There was a problem processing the error mapping file. | There is a file that maps back-end errors to Mobility errors. The Mobility server loads this file during the initialization. Please view the log file to understand why the error mapping file could not be processed. |
9 | There was a problem updating the mobility server configuration. | None. |
11 | There was a problem processing the localized error message file. | Localized messages are stored in message catalog files. View the log file to understand why the localized message file could not be processed. The Mobility server loads message catalog files during initialization. |
12 | This application is not supported by the BMC Mobility server. | The BMC Mobility server does not support this application. |
13 | This query is not supported by the BMC Mobility server. | The BMC Mobility server does not support this query. |
18 | An error occurred when initializing the encryption library. | The encryption library failed to initialize. |
19 | There was a problem encrypting the data. | The BMC Mobility sever encountered an error when encrypting data. |
20 | There was a problem decrypting the data. | The BMC Mobility server encountered an error when decrypting data. |