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Enhancements in version 7.6.07

The BMC Remedy ITSM - Mobility: Service Desk 7.6.07 product has the following new features and changes. 

Incident Management enhancements

Following are the enhancements for Incident Management in this release:

  • Native client for iPhone for superior performance
  • Create new Incidents using the BlackBerry phones
  • Filtering and Sorting for BlackBerry client
  • BlackBerry Push Notifications

Approvals enhancements

Following are the enhancements for Approvals in this release:

  • None.

Mobility server enhancements

Following are the enhancements for the BMC Remedy ITSM - Mobility: Service Desk server for this release:

  • Android C2DM Notifications are no longer supported, because C2DM has been deprecated by Google. For this and future releases, Google Cloud Messaging Service (GCM) will be used.
  • Android GCM and Blackberry Alerts
  • Mobility cluster configuration

Platform enhancements

Following are the enhancements for the platform in BMC Remedy ITSM - Mobility: Service Desk for this release:

  • SAML based authentication
  • Multi-tenant configuration using the Mobility Administration Console.

 

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BMC Remedy ITSM - Mobility: Service Desk 7.6.07