Corrected issues in version 7.6.07
The following table lists the corrected issues in this release:
Tracking number | Description |
|---|---|
SW00427962 | Incident numbers that have a prefix other than INC are displayed as INC in the list view of the Incident Management application. For example, INC_CAL_000123 is displayed as INC_000123 in the list view. |
SW00431155 | Broken UI on Android tablet (Samsung Galaxy tab 7 inches ONLY). (UI should be locked in landscape mode for Android tablets.) |
SW00418428 | Incident Client - Unable to save changes after assigning ticket to a user from a different company. |
SW00421439 | The client is not showing errors related to creating an incident |
SW00421692 | Change Server is not accessible before login |
SW00422119 | Ipad client - crashes on 3G network or when both 3G and WiFi networks are turned on. |
SW00425147 | Installer doesnt validate if Java is installed or if JRE_HOME variable is set |
SW00426929 | Incidents client - Leaving the application idle on device for 20- 25 minutes freezes the client and gives a black color screens when you close the app and reopen it. |
SW00427238 | If user credentials stored in the user form, instead of the people form, client gets into a login loop. |
SW00427533 | Incidents Client - The typed characters in Notes field do not show up immediately after entering the values on iPad |
SW00427589 | Customized incident id's are not shown with full prefix |
SW00427961 | Reset in Ticket Details shows all worklogs from all incidents |
SW00428139 | Android Incident Client hangs while creating a new work log in new work log screen |
SW00428143 | UI issues on Android Incident client when user changes from portrait to landscape mode. |
SW00431185 | iPhone incidents client sometimes becomes sluggish after 20 minutes of inactivity. |
SW00431770 | Cursor does not move dynamically with the characters on the BlackBerry Incident app. |
SW00432127 | Incident app on BlackBerry does not show error details from Remedy. |
SW00432658 | If the Worklog Activity Type is set to "Resolution Communication" or "BMC Impact Manager", then the client does not show full characters. |
SW00433448 | BMC Mobility Administration Application should be in production mode instead of Maintenance mode when imported |
SW00433481 | Incidents Create: Unable to recover from AR server error messages and need to restart client. |
SW00434724 | BlackBerry Client: Set status of incident to pending. User cannot select status reason. Field is not clickable, leads to sync failed error |
SW00434928 | BlackBerry Client - Custom filter incidents are not updated/refreshed when state of incident is changed |
SW00434931 | BlackBerry Client - Multiple changes made to an incident in off-line mode are not updated to the server |
SW00436076 | Incidents Client - Android incidents client is unable to recover if any error occurs on create incident. This happens on Motorola Xoom |
SW00437356 | Unable to connect to internal server using carrier network (3G) when device is on BlackBerry Enterprise Server. |
SW00437557 | When custom menu item created for Status reason,it doesn't show up on details view after selecting menu |
SW00438432 | BlackBerry: Search not working when search criteria needs % search |
SW00438433 | BlackBerry: Special Characters like pound and yen are not supported. |
SW00439533 | Installer fails when Mobility Administration Server and Datastore runs on different port |
SW00442412 | Create worklog without entering informaiton for the notes field is possible on BlackBerry client |