Configuring a secured channel

This topic describes how to configure a secured channel for the BMC Remedy ITSM - Mobility server. The secure channel communicates sensitive information between the BMC Remedy ITSM - Mobility Incident Management application and the BMC Remedy Action Request System server. 

To configure a secured channel

1. Configure web server/Tomcat with SSL.
2. Verify the configuration by ensuring that the link https://<ServerName>:<SecurePort>/ works.
3. Go to the MobilityServer/WEB-INF/flex folder.

4. Uncomment the definition for the mobility-secure-amf channel in service-config.xml. The definition for the mobility-secure-amfchannel is:

   <channel-definition id="mobility-secure-amf"
   class="mx.messaging.channels.SecureAMFChannel">
   <endpoint
   url="https://{server.name}:{server.port}/@context.root@/messagebroker/amfsecure"
   class="flex.messaging.endpoints.SecureAMFEndpoint"/>
   <properties>
   <add-no-cache-headers>false</add-no-cache-headers>
   </properties>
   </channel-definition>
        ...
   <channel ref="mobility-secure-amf"/>
   
5. In the following files, uncomment the line: <channel ref="mobility-secure-amf"/>:
   • remoting-config.xml
   • messaging-config.xml
   • data-management-config.xml
   • proxy-config.xml
6. Restart the Apache Tomcat server.