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Viewing incidents

This section provides information about viewing incidents and incident details using the BMC Remedy ITSM - Mobility for Incident Management application.

When you launch the BMC Remedy ITSM - Mobility for Incident Management application, the main page displays incidents as shown in the following example:
Incidents-main.png

For information about the symbols or icons used in the Incident management mobile application, see Symbols-used-in-the-Incidents-application.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Remedy ITSM - Mobility: Service Desk 7.6.06