Setting debugging options for BMC PATROL for Windows Azure

Use the following instructions to set the debugging option. Debug displays all messages from both BMC PATROL and Windows Azure in a text window. This information can be useful for troubleshooting your installation or configuration.

To set general debugging options by using menu-commands

1. Right-click the Windows Azure icon and select KM Commands > Debug Azure.
    The Debug dialog box displays the following options.
   • KM Debug: Select one or more following options if you want debugging information for the Knowledge Module (KM).
     • Request Debug: Activates or deactivates debugging for all requests sent from BMC PATROL for Windows Azure to collector.
     • Response Debug: Activates or deactivates debugging for all responses sent from collector to BMC PATROL for Windows Azure.
     • Create Debug: Activates or deactivates debugging for all Create strings received by BMC PATROL for Windows Azure from collector.
     • Delete Debug: Activates or deactivates debugging for all Delete strings received by BMC PATROL for Windows Azure from collector.
     • Batch Debug: Activates or deactivates debugging for all strings that contains the values which set the KM parameters and InfoBoxes.
   • Collector Debug: Select one or more following options if you want debugging information for the collector parameters.
     • Off: Deactivates debugging for all collector parameters.
     • All: Activates debugging for all collector para,meters .
     • Fine: Activates debugging and provides some information about the collector parameters.
     • Finer: Activates debugging and provides more information about the collector parameters.
     • Finest: Activates debugging and provides the most information about the collector parameters.
     • Info: Activates debugging and provides information only about the information messages generated for the collector parameters.
     • Severe: Activates debugging and provides information only about the severe messages for the collector parameters.
     • Warning: Activates debugging and provides information only about the warning messages for the collector parameters.
2. Click Apply.
    The settings are applied. When the account is discovered or configured, debugging messages appear in a task output window.
3. Click Exit.

KM debugging output is redirected to the System Output Window (SOW). Collector debugging generates a log file in the Patrol3/paf directory. The log file is named as RemoteCollector-agentPortNo-azure.log.0.