Requesting resources for a project task

After you have created a Project Task, you can submit a request for staff resources to complete the work. The Resource Request is sent to the person who manages that resource. You can request a resource by name or by department, if you have that information. The Resource Request goes to the resource manager you select.

You can edit the request after it has been submitted: the resource manager gets the email notification and / or alert on the every change made to the request dates. The email notification shows the values of the Original Start Date, End Date, and Estimated Work hours as well as the Updated Start Date, End Date, and Estimated Work hours. If you edit the request that has already been approved by the resource manager, the status of this request changes to Requested and the resource manager has to approve (or reject) it again.

The manager of the resource you requested can reserve the resource, assign the resource as requested, substitute another resource, or decline the request. Depending on how you have configured Alert delivery, an Alert appears on your Home page when a resource manager has responded to your Resource Request. For more information about a resource manager's role in assigning resources, refer to the BMC Demand and Resource Management User Guide.