Creating enterprise processes


  1. In the Business Processes window, click the Enterprise Processes tab.
  2. Click New.
    The New Enterprise Process window appears.
  3. In the Name field, type a unique name for the enterprise process.
  4. Enter as much additional information as you have available. Clicking Edit next to any field launches the chooser for that field. Use the chooser to create relationships between the enterprise process and the other BMC Foundation objects you select. Click Save in each chooser to save your selections and close the chooser.

    Use the following table to guide your responses in the New Business Process window.

    Field name

    Description

    Type

    Sample values

    Name

    Identifies the enterprise process.

    Required

     

    Description

    Stores descriptive information about the enterprise process.

    Optional

     

    Version

    Identifies the version of the enterprise process.

    Optional

    5.0

    Parent

    Establishes a relationship between the enterprise process and the parent enterprise process you select. Selecting a parent for the enterprise process establishes its place in the hierarchy. Leaving this field blank automatically gives it top-level status.

    Optional

     

    Enterprise Process Owners

    Establishes a relationship between the enterprise process and each process owner you select.

    Optional

     

    Executive Sponsors

    Establishes a relationship between the enterprise process and each executive-level advocate you select.

    Optional

     

    Functional Group

    Identifies the business function the enterprise process supports.

    Optional

    Demand Generation
    Product Development
    Shipping
    Customer Care
    Marketing
    Sales

    Type

    Identifies the type of enterprise process.

    Optional

    Financial
    Legal
    Customer Escalation

    Importance Level

    Identifies the importance of the enterprise process in relation to other enterprise processes.
    Characterizing the importance and health of an enterprise process helps you prioritize IT activities by identifying the processes most important to the organization and those that are unhealthy and require attention.

    Optional

    High
    Medium
    Low

    Health

    Identifies the health or condition of the enterprise process.

    Optional

    Healthy
    Stable
    Fair
    Critical

    Maturity Rating

    Identifies the maturity rating of the enterprise process.

    Optional

    Initial/Ad Hoc
    Repeatable but Intuitive
    Defined Process
    Managed and Measured
    Optimized

    Automation Level

    Identifies whether the enterprise process is automated or manual.

    Optional

    Automated
    Manual

    Application Instances

    Establishes a relationship between the enterprise process and each application instance you select.
    Establishing relationships between applications and enterprise processes identifies the applications on which your key enterprise processes depend.

    Optional

     

    Organizational Units

    Establishes a relationship between the enterprise process and each organizational unit you select.

    Optional

     

    Vendors

    Establishes a relationship between the enterprise process and each vendor you select.

    Optional

     

    Sarbanes-Oxley Related
    (This field appears only if your IT organization has not licensed BMC IT Controls Management.)

    Identifies whether the enterprise process is related to the Sarbanes-Oxley Act of 2002 reporting requirements.

    Optional
    Check Box

     

  5. To save all the information you entered and display a blank New Business Process window to create another enterprise process, click Save and New.
  6. When you have finished creating enterprise processes, click Save and Done to save your changes and exit the New Business Process window.
    The Enterprise Process Details window appears for the last enterprise process you created.

 

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BMC IT Business Management Suite 8.1