Creating a new alert rule

You use alert rules to perform specific actions and events in BMC IT Business Management Suite. You can also use them to send notifications based on some action or events. For example, you can set an alert rule to add a budget line item to a specific type of project each time a user creates that kind of project.

You can use the EventRules tab to create a new alert rule.

To create a new alert rule

1. In the EventRules tab, click New.
    The New Alert Rule window is displayed as follows:
   
2. Enter all the relevant information for the alert rule.
    You can specify the following information:
   • Name: Specify an alert rule name. You must specify a unique name within a tenant company.
   • Internal ID: Specify an internal ID for the alert rule. You must specify a unique name within a tenant company.
   • Description: Brief description of the alert rule.
   • Object Class: Select the appropriate object that will trigger this alert rule.
   • Event Trigger: Select the appropriate event trigger. For a list of event triggers and the corresponding alert rules, see the table below.
   • Order: Specify the order of alert rule. This option is required if there are more than one alert rules for a given Object Class and Event Trigger combination. In a single transaction, if more than one rule is defined, event rules are executed by the order that you specify in this field.
   • Notification List: Select the list of people to be notified when this Alert Rule executes.
   • Is Active: Select this check box to make this Alert Rule active. You can view these active Alert Rules by selecting Alerts -> Alert Rules in the Administration navigation pane.
   • Rule: Rule script to implement the intended business logic of this Alert Rule.
      You can define rule codes for different types of events occurring in the system. The software executes the rules in the order in which they are defined. BMC IT Business management Suite provides a set of APIs for writing event rule scripts. You can refer to the published Javadoc for more information on the APIs.
      For more information on writing rule scripts, see Guidelines-for-creating-event-rules.

1. Click Save.

List of Event Triggers corresponding to Alert Rules

Event Trigger	Alert Rule
canCancelApproval	Cancel approval permission Cancel Vender Process approval permission
canInitiateApproval	Initiate approval permission Initiate Vender Process approval permission
cancelApproval	Cancel approval Cancel Vender Process approval
change	Control Test Failure alert CONTROL_PASS_WITH_EXCEPTION_ALERT Control assessment notification Project milestone date change Project Schedule Health Change Project expected business value score Project Commitment date change PLE notification alert Rate Table Edit Resource Request Rejection Notification Resource Assignment Notification Resource Request or My Task Notification
changeRequestCronJob	SCHEDULE_CHANGEREQUEST_JOB_EVENT
configParameter	MUDULE_CHANGE_LOG
costModelRefreshCronJob	Cost model auto-refresh notification
costModelRefreshReminderCronJob	Cost model refresh reminder
create	Administrative Alerts
dayExpired	Control due alert Control late alert Vendor Process has missed a schedule milestone by more than 5 days Action Item reminders Project has missed a schedule milestone by more than 5 days Obligation reminders Project has missed a schedule milestone by more than 30 days Vendor Process has missed a schedule milestone by more than 30 days
initiateApproval	Initiate approval Initiate Vender Process approval
login	LOGIN_EVENT_LOG
logout	LOGOUT_EVENT_LOG
postSave	Process approval response Project Approval Alert Process Vender Process approval response Vender Process Approval Alert
processLateTimecards	Process Late Timecards
processTimecardStatus	Process Timecard Status
projectBudgetChange	Project Budgeted TCO change
systemCronJob	SCHEDULE_ITM_SYSTEM_JOB_EVENT
vendorReview	Vendor Review Notification