Characterizing IT staff
The process of analyzing and managing resources in
begins with an assessment of the types of job functions in the organization and the characterization of each IT staff member by job type. This information enables project managers to specify the resource types needed for a project and enables IT managers to weigh project demand against the available labor pool. A user with administrator privileges enters job functions for the types of individuals required to support the business, both now and in the future. The resulting structure reflects the hierarchy of job responsibilities within the IT organization. IT managers can then use these categories to characterize the job functions of all their staff members.
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