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Editing IT staff


You specify the basic information about IT staff members when you add them using the BMC Remedy AR System Application Administration Console. However you can specify additional information by editing the IT staff details in BMC IT Business Management Suite.

To edit IT Staff

  1. Click Edit on the IT Staff Details window or on the corresponding row in the Actions column on the IT Staff Browse or Search window.
    ITStaff_Manual_Edit_Timecard_82092_516.gif

    Warning

    Note

    Since the IT staff information was imported from BMC Remedy AR System, not all fields are available for editing.

  2. Edit the information in any available fields. For descriptive information about the fields, refer to the following table.

    Field name

    Description

    Sample Values

    Alternate Email Address

    Identifies an alternate email address for this IT staff member.

     

    Manager

    Establishes a relationship between this IT staff member and the manager you select.

     

    Resource Managers

    Warning

    Note

    If Timecarding is selected and Manager is selected in the Timecard Approval field, this field becomes a required field.

    Establishes a relationship between this IT staff member and the IT staff members who can assign tasks to him/her. If this field is left blank, it is automatically populated with the name of the manager selected in the previous field.

     

    Contractor
    Contractor Vendor

    Identifies whether this person is a contractor.
    If you select Contractor, the Contractor Vendor field appears. Click Edit and select a Vendor; then click Save to close the chooser.

    Default = cleared

    Active

    Identifies whether this person's status is currently active.
    If this check box is cleared, no timecards will be generated for this individual, regardless of any timecarding settings.

    Default = selected

    IT Staff Member

    Identifies this person as an IT staff member
    If you clear this check box, the window becomes a New Client window.

    Default = selected

    Planned IT Staff Member

    Identifies this person's position as planned, for budgeting purposes, but not yet hired.
    If this check box is selected, no timecards will be generated for this individual, regardless of any timecarding settings.

    Default = cleared

    Primary Organizational Unit

    Establishes a relationship between this IT staff member and the organizational unit you select.

     

    Job Category

    Warning

    Note

    This field appears on the IT Staff Member window only if your IT organization has access to the BMC Demand and Resource Management module.

    Links this IT staff member with a job classification that is used in the BMC Demand and Resource Management module.

     

    Site

    Identifies the location at which this IT staff member works.
    Seeing a distribution of your IT staff across IT department, site, IT group, job function, and contractor metrics enables you to manage your valuable IT human resources effectively.

    Americas
    Asia Pacific
    Japan

    IT Function

    Identifies the IT function within the organizational unit selected above in which this IT staff member works.

    Application
    Data Center
    Desktop Computing
    Network Operations

    Job Function

    Identifies the IT functional job category of this IT staff member.

    Architect
    Development
    Sustaining Operations

    Organizational Units Supported

    Establishes a relationship between this IT staff member and each organizational unit you select.
    Capturing the relationships between IT staff and the organizational units they support enables you to align resources across the enterprise in concert with business priorities.

     

    Work Days

    Warning

    Note

    This field appears on the IT Staff Member window only if your IT organization has access to the BMC Demand and Resource Management module.

    Specifies the days that this IT staff member works. If you select Use Custom in the Work Week Definition field, check boxes for the days of the week become available.

     

    Work Week

    Warning

    Note

    This field appears on the IT Staff Member window only if your IT organization has access to the BMC Demand and Resource Management module.

    Specifies the number of hours per week that this IT staff member works.

     

    Project Availability

    Warning

    Note

    This field appears on the IT Staff Member window only if your IT organization has access to the BMC Demand and Resource Management module.

    Specifies the number of hours per week that this IT staff member is available to work on projects.

     

    Minimum Work Week

    Warning

    Note

    This field appears on the IT Staff Member window only if your IT organization has access to the BMC Demand and Resource Management module.

    Specifies the minimum number of hours per week that this IT staff member can submit on a timecard.

     

    Maximum Work Week

    Warning

    Note

    This field appears on the IT Staff Member window only if your IT organization has access to the BMC Demand and Resource Management module.

    Specifies the maximum number of hours per week that this IT staff member can submit on a timecard.

     

    Timecarding

    Warning

    Note

    This field appears on the IT Staff Member window only if your IT organization has access to the BMC Demand and Resource Management module.

    Enables the timecarding feature. If timecarding is selected:
    * Timecards will be created for this IT staff member, if timecarding has been enabled globally by an administrator-level user.
    * The My Timecards link will appear on the left navigation bar of this IT staff member's user interface.
    * The Timecard Approval field appears with three option buttons.

    Default = cleared

    Timecard Only User

    Warning

    Note

    This field appears on the IT Staff Member window only if your IT organization has access to the BMC Demand and Resource Management module.

    Specifies that this IT staff member can access only timecarding in the BMC IT Business Management Suite.

     

    Timecard Approval

    Warning

    Note

    This field appears on the IT Staff Member window only if your IT organization has access to the BMC Demand and Resource Management module.

    Appears only if timecarding is selected. Specifies the individual who approves this IT staff member's timecard.
    * If you select Manager (the default value), the Manager field on this window becomes a required field.
    * If you select No Approval Required, the timecards submitted by this IT staff member appear automatically as approved.
    * If you select Specify Approver, the required Timecard Approver field appears. Click Edit and select the approver. Click Save to close the chooser.

     

    Access Restrictions

    Specifies the access groups or organizational units for which this IT person has data access. For more information about  access restrictions, see Data-access-restrictions.

     

  3. Click Save to save your changes and exit the Edit IT Staff Member window.

 

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BMC IT Business Management Suite 8.0