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Upgrading from version 7.6.04 or 7.6.04 SP1 to 8.0


The BMC IT Business Management Suite installation program enables you to upgrade the product. The steps for upgrading to version 8.0 are the same as for a new installation.

Warning

Notes

  • If you also need to upgrade to a new version of BMC IT Service Management (ITSM), you must do so before upgrading to the 8.0 version of BMC IT Business Management Suite.
  • If you need to upgrade your JBOSS version to 5.1.1, you must do so before running the BMC IT Business Management Suite installation program.

To upgrade from version 7.6.04 or 7.6.04 SP1 to 8.0

  1. If you use JBoss application server, delete all files from the following directories under ...\jboss-as\server for JBoss 4.3 or ...\jboss-as\server\production for JBoss 5.1.1:
    • work
    • tmp
    • data
  2. Complete the installation worksheet.
  3. Run the installation program.
  4. Complete the post-installation procedures.

To verify that the upgrade succeeded

To verify that the upgrade succeeded, see Verifying the Upgrade in the Troubleshooting section.

 

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BMC IT Business Management Suite 8.0