BMC Service Cost Management overview
provides the application to effectively model, manage, and track the cost of technical and business services. You can use to:
- Architect a service portfolio: Define and categorize services provided to the lines of business, automate cost management practices associated with IT services, and store all information related to your services in a common data repository
- Model and manage service cost: Identify the type of service and the service owner and create service cost models based on user-specified data
- Manage service cost scenarios: Perform what-if comparison of data related to cost models for various business services; using different scenarios of service costs, identify the best cost models to use for your organization and provide strategic direction to the IT organization
- Manage and track service utilization: Monitor use of service metrics and IT service consumption, and supply this data for the calculation of IT service costs
- Provide cost analytics and bill of IT: Allocate services costs to business units based on unit cost or unit price and consumption, and provide cost transparency to the business in the language of the business
- Benchmark costs: Compare your service costs to IT industry benchmarks and make better IT business decisions
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