BMC Demand and Resource Management overview

consist of the Human Capital Management and Project Portfolio Management modules. Human Capital Management provides visibility into IT demand and resource constraints and gives IT managers the information that they need to analyze their staffing capacity against the staffing demand. They can use the
module to ensure that the right people are working on the activities and initiatives that have the highest value. They can also better align the skills and competencies of the IT organization with business needs and more confidently make commitments to clients.

Within  , delivers resource estimation and planning capabilities designed specifically for the IT environment:

• Characterizing IT capacity: The system administrator categorizes job functions and groups them into Job Families to create an overview of IT staff and contractor resources.
• Responding to resource requests: Project managers request staff resources by name or category for specified project tasks. Resource managers receive the requests and assign their staff resources to the project tasks. Project managers receive confirmation from the resource managers that staff was assigned to the tasks.
• Assigning sustaining tasks: Resource managers create and track sustaining tasks for their staff, and individual contributors create and track sustaining tasks for themselves.
• Analyzing IT capacity against demand: IT managers see how their resources are being used, so that they can identify current and potential staff overloads.
• Monitoring resource utilization: IT staff and contractors record actual time spent, IT managers review and approve the timecards, and IT managers and project managers can analyze the resulting data to assist them in planning their resources.