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Setting up the delivery of alerts

The BMC IT Business Management Suite uses alerts to send a notification or update a value in the database. These alerts are based on rules that are defined and configured at installation, and are triggered as a result of events occurring in the application. Recipients of alerts can set their alert preferences to exclude a category of alerts, to receive alerts on their Home pages or as email messages, and to specify the frequency of email deliveries.

For detailed information about user configuration of alert delivery preferences, see Alerts-and-Reminders-portlet.

Email alerts cannot be delivered to a client if a valid email address has not been specified in the client's record.

 

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BMC IT Business Management Suite 8.0