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Using the Utilities tab

The Utilities tab is a diagnostic aid for enabling or disabling debugging. The default is for debugging to be disabled. If there are errors or issues with the application, you can enable debugging by clicking Enable Debugging for more information about the server console.

You can use the Invalidate System Cache button on the Utilities tab to clear the cache if cache coherence problems occur between the application and the database. This action might be helpful after a direct data insertion in the database and you need to check the results in the application without restarting the server. This function does not control application server caching.

To use the Utilities tab

  1. Go to http://<hostName>:<port>/itm/magick.do.
    • hostName: Server on which BMC IT Business Management Suite is installed
    • port: Port number, typically 7001
  2. Log on with your BMC IT Business Management Suite administrator user name and password.

    The Utilities tab content appears.

 

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BMC IT Business Management Suite 8.0