26.1 enhancements and patches


Review the BMC Helix Telco Extensions 26.1 features that will benefit your organization and to understand changes that might impact your users.

Version

SaaS

On premises

Fixed issues

Updates and enhancements

26.1.00

✅️

 

For a list of recent updates and enhancements across multiple versions, see Release-notes-and-notices.

BMC Helix applies upgrades as described in the BMC Helix Upgrade policy. BMC Helix applies upgrades and patches during Maintenance windows.

 

26.1

Perform impact analysis with improved automated rules and CI qualification

In impact analysis settings, use the enhanced automated rule to define conditions accurately by building qualifications that include incident fields and related attributes. After the impact analysis completes, CIs are related automatically based on the values defined in the qualification builder. These changes help reduce repetitive tasks and improve incident context during service operations.

automated rule for impact analysis

For more information, see Configuring the impact analysis settings.

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What else changed in this release

The following table lists the changes in the product behavior: 

Update

Product behavior in versions earlier than 26.1

Product behavior in version 26.1

Change in Impact Analysis UI label

 

The Impact Analysis UI displayed the label Network impact analysis across the product.

The UI label has been updated to Advanced impact analysis for improved clarity. Related documentation in the ​BMC Helix Telco Extensions​ has been updated to reflect this change.

For details, see Performing an impact analysis on an incident and Performing an impact analysis for a change request.

 

 

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BMC Helix Telco Extensions 26.1