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Release notes and notices

Learn what’s new or changed for BMC Helix Telco Extensions 25.4.00, including new features, urgent issues, documentation updates, and fixes or patches.

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Known-and-corrected-issues

Support-information

IT Service Management (ITSM) Software & Tools

 

Date

Summary

Reference

November 20, 2025Patch 1 for version 25.4 is available for Saas and on-premises customers.25.4.00 enhancements and patches

October 17, 2025

Enhancements available in 25.4.00:

  • Update TMF621 trouble tickets without replacing the entire record
  • Improved alarm creation and CI mapping via TMF621 APIs
  • Dedicated telco roles for operational clarity

 

 

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BMC Helix Telco Extensions 25.4