Summarizing impact analysis by using BMC HelixGPT


BMC HelixGPT is an AI-powered capability that enhances user experiences across BMC Helix applications by generating concise and structured impact analysis summaries that help grasp essential information and enhance collaboration across teams. It leverages large language models to interpret structured and unstructured data, enabling faster decision-making and reducing manual analysis.

The following intents are considered while summarizing impact analysis:

  • Distribution of impacted services by impact level across different regions.
  • Sites with the highest number of impacted services are identified.
  • Combinations of site, product category, and type with the greatest impact are highlighted for deeper operational insight.
  • The total number of impacted services is summarized to provide an overall view of service disruption.

Impact analysis summarization workflow

The impact analysis summarization feature leverages an intent-driven approach to deliver contextual insights.

impact analysis summarization workflow

Benefits

  • Prioritize actions by identifying the most affected sites
  • Pinpoint regional patterns in service impact
  • Gain deeper insight into affected site, product, and type combinations
  • Get a clear view of overall service disruption
  • Save time by avoiding manual data analysis
  • Get accurate, relevant insights
  • Make faster, more informed decisions

Configure BMC HelixGPT for BMC Helix Telco Extensions to summarize impact analysis. For more information, see Configuring BMC HelixGPT for BMC Helix Telco Extensions.

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