Release notes and notices

Learn what’s new or changed for BMC Helix Telco Extensions 25.3.00, including new features, urgent issues, documentation updates, and fixes or patches.

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Known-and-corrected-issues

Support-information

IT Service Management (ITSM) Software & Tools

 

Date

Summary

Reference

July 24, 2025

Enhancements available in 25.3.00:

  • Leverage the generative AI capabilities of BMC HelixGPT to summarize impact analysis results
  • Create rules to automatically trigger impact analysis for incident requests
  • Receive notifications when the impact analysis is partially successful
  • Accelerate CI association to a change request by relating CIs in bulk
  • Rerun impact analysis by using input CIs from an existing impact analysis run
  • Improve the impact analysis results by configuring service classes for incidents and change requests
  • Create and manage trouble tickets via TMF621 API

Click here to see the steps.

The BMC Documentation portal gives you the ability to generate PDF exports of multiple pages in a space.  

Creating PDF exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF

  1. Click the Export icon in the upper-right. 1744830844926-963.png
  2. From the Export menu, select PDF.
  3. Follow the prompts for page selection and other options.
  4. Click Export.

 

 

 

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