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This site will undergo a brief period of maintenance on Friday, 5 December at 12:30 AM Central/12:00 PM IST. During a 30 minute window, site availability may be intermittent.
Troubleshooting change requests with errors
For information about troubleshooting the BMC Helix ITSM: Change Managementproducts and components, for problems you might encounter during installation, configuration, and use of the product, as well as error messages and how to enable logs and collect diagnostic information, see Troubleshooting for change requests in theBMC Helix ITSM: Change Management online documentation portal.
