Release notes and notices

Learn what’s new or changed for BMC Helix Telco Extensions 25.2, including new features, urgent issues, documentation updates, and fixes or patches.

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Known-and-corrected-issues

Support-information

IT Service Management (ITSM) Software & Tools

 

Date

Summary

Reference

June 03, 2025

Patch 1 for version 25.2.00 is available for on-premises customers.25-2-00-enhancements-and-patches
May 27, 2025Issues that were corrected by 25.2.01 and issues that remain open25-2-00-enhancements-and-patches

April 15, 2025

Enhancements available in 25.2.00:

  • Create and manage change requests
  • Perform an analysis to find and relate impacted CIs for a change request
  • Manage related-party notifications for an incident

Click here to see the steps.

  1. Click the Export icon in the upper-right. 1744830844926-963.png
  2. From the Export menu, select PDF.
  3. Follow the prompts for page selection and other options.
  4. Click Export.

 

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