Skip to Content
Information

This site will undergo a brief period of maintenance on Friday, 5 December at 12:30 AM Central/12:00 PM IST. During a 30 minute window, site availability may be intermittent.

Closing change requests

The change manager reviews all the implemented changes to make sure that each objective is met, validates the results, and closes the change request. A request cannot be closed until all the related tasks are closed. When all the tasks related to a request are closed due to success, cancellation, or failure, the requester and the change manager are notified that the change is resolved.

For more information, see Completing and closing a change request in the Closed stage in the BMC Helix ITSM: Change Management online documentation portal.

 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*

BMC Helix Telco Extensions 25.2