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BMC Helix Network Service Operations for Communication Service Providers 23.3
Managing incident requests
Viewing and updating incident requests

Viewing and updating incident requests

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$services.rendering.render($uix.execute(), 'html/5.0') $services.rendering.render($uix.execute(), 'html/5.0') $services.rendering.render($uix.execute(), 'html/5.0')

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For information about viewing and updating incident requests, see the following topics in the BMC Helix ITSM: Service Desk online documentation portal:

Reviewing and changing the status of an incident request
Assigning and reassigning an incident request

Tags: reviewing_incidents assigning_incidents reassigning_incidents changing_status viewing_incident_tickets updating_incident_tickets

Last modified by Surabhee Kulkarni on 2024/12/11 04:51

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