This documentation supports the 20.02 version of BMC Helix Multi-Cloud Service Management.

Product versions

The following table lists the product versions used in the benchmark tests.

Product

Version

BMC Helix Integration Studio

20.02

BMC Helix Integration Studio

20.02

BMC Helix Integration Studio Database

AWS RDS Postgres 9.5.10

BMC Helix Integration Studio Database

Postgres 9.5.12

Customer BMC Remedy AR System and related BMC applications

20.02

Customer Smart IT

20.02

Vendor BMC Remedy AR System & related BMC applications

18.05

Vendor Smart IT

18.05

BMC Remedy AR System Database

Microsoft SQL Server 2012

Atlassian JIRA Software Instance

7.5.0 Standalone

JIRA Instance database

Postgres 9.5.5

Micro Focus Silk Performer

20.0

Disclaimer

The benchmark result in this report provide a reference point. The performance of the application depends on factors like the computer hardware, network configurations, client configuration, operating system and software configurations, and customization among others.

We recommend that customers conduct their own validation via performance or load testing before go-live. 

 

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