This documentation supports the 20.02 version of BMC Helix Multi-Cloud Service Management.

Performance workload details


The following table provides the distribution of workload across various use cases. 

  • Target workload for a load test of 1 hour. 
  • Increasing workload model was scheduled in SilkPerformer for these numbers.

For more information about the use cases, see User-scenarios-and-associated-actions

Performance Testing Workload Breakdown  - Silk Performer Scripts - 3 Tenants

Script

1000 Users

Brokering TC1 - Create Brokered Incident with Salesforce

3

Brokering TC2 - Create Incident Activity Note with Author

9

Brokering TC3 TC4 - Sync Salesforce Edit Comment

9

DevOps TC1 - Create Change

64

DevOps TC2 - Create Change Activity Note with Author

63

DevOps TC3 TC4 - Sync Jira_Edit_Comment

63

DevOps TC5 Create DevOps Incident

63

DevOps TC6 - Create DevOps Change

63

DevOps TC7 - Create Incident 

63

DevOps TC8 - Create DevOps Problem

60

DevOps TC9 - Create Problem Activity Note with Author 

60

DevOps TC10 - Create DevOps Work Order

60

DevOps TC11- Create Work Order Activity Note with Author 

60

DevOps TC12 - Create Work Order From JIRA Issue 

60

DevOps TC13 - Create DevOps Azure - Remedy ITSM to Azure

60

DevOps TC14 -Create Incident From Azure To Remedy ITSM

60

Brokering TC5 - Create Brokered Incident Vendor ITSM

60

Ticket Consolidation TC1_Create Incident From Vendor ITSM

60

Ticket Consolidation TC3 TC4 Sync Vendor ITSM Edit Comment

60

TOTAL Number Of Users

1000

Total Number of Users on each Tenant 

333

 

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