This documentation supports the 21.3 and consecutive patch versions of BMC Helix Multi-Cloud Broker.To view an earlier version, select the version from the Product version menu.

Foundation and application data used for tests


Data volume of Remedy IT Service Management Suite (Remedy ITSM Suite) applications of one tenant

The following table summarizes the foundation data and application data inserted into BMC Remedy AR System database of one tenant.

Application

Description

Number of entries

BMC Service Request Management

Application Object Template (AOT)

74

 

 

 

 

 

 

 

 

 

Process Definition Template (PDT)

91

Navigational Category

17

Levels

5

Service Request Definition (SRD)

273

Entitlement Rules

52

Matching Entitlement Rule per person

10

SRD for create Service Request with 6 questions mapped to 2 incident fields

1

SRD for create Service Request with 6 questions but no mapping

1

Existing service requests for volume

310,200

BMC Incident Management

Incidents

547,126

BMC Change Management

Change Requests

163,256

BMC Service Request Management - Work Orders

Work Orders

108,727

BMC Problem Management

Problems

82,780

BMC Atrium CMDB and Foundation

 

 

 

 

 

 

 

 

 

 

 

 












Companies

128

Site

300

Org

96

Support Groups

94

Total End Users

33,964

Total Support Users

16,454

Support Functional Roles

12,823

People Permission Groups

36,781

CIs and Relationships (total)

2,120,000

Business Service CIs

185

Assignment Configuration

314

Service Targets

1045

CIs attached to end user

32574

BMC Knowledge Management

   
 

 


Known Error

14

How To

28,000

Problem Solution

17

Reference

12

Decision Tree

1,000

External Small PDF Documents 120 KB

10,000

External Large PDF Documents 1 MB

1,000

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data volume

The following table shows data volume in the BMC Helix Innovation Studio postgres database and Atlassian JIRA Software Issues in JIRA database.


Data Volume

Data Type

 

Tenant1

Tenant2

Tenant3

vendordata

267,038

236,460

234,040

incident

144,047

117,889

115,815

change

57,409

55,776

54,899

Problem

31,277

28,593

28,482

Work Order

34,333

34,255

34,886

worklog

472,813

426,546

424,307

tenant_activevendortickets

144,026

117,860

115,778

brokeredincidents

144,026

117,860

115,778

JIRA Postgres DB volume

Total JIRA Issues in all projects :  1,477,774


Data Type

Tenant1

Tenant2

Tenant3

JIRA Issues in Respective Project In JIRA Instance

448,125

415,089

413,795

 

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