Phased rolloutThis documentation supports the 21.02 version of BMC Helix Multi-Cloud Broker.To view an earlier version, select the version from the Product version menu.


Assigning roles and permissions

BMC Helix Multi-Cloud Broker provides the following user roles to manage access to various functionality:

User role

Core task

Out-of-the-box permissions

Multi-Cloud Service Admin

Configure cloud services including services, flows, mapping, and triggers. Import, deploy, and run integration templates.

Ticket Brokering Library permission

  • Multi-Cloud Service Admin

Remedy AR System permission

  • AR System Administrator

BMC Helix Innovation Suite Foundation library permissions:

  • AR Foundation Organization Read
  • AR Foundation Categorization Read
  • AR Foundation Location Read
  • AR Foundation Person Read
  • AR Foundation Geography Read

Service Level Management (SLM) library permission:

  • SLM Admin

Multi-Cloud Service Owner

Track the health of a service using the Service Dashboard.

Ticket Brokering Library permission:

  • Multi-Cloud Service Owner

BMC Helix Innovation Suite Foundation library permissions:

  • AR Foundation Organization Read
  • AR Foundation Categorization Read
  • AR Foundation Location Read
  • AR Foundation Person Read
  • AR Foundation Geography Read

Service Level Management (SLM) library permission:

  • SLM User

To assign BMC Helix Multi-Cloud Broker user permissions

  1. As an administrator, log in to BMC Helix Innovation Studio. 
  2. Click the Administration tab.

  3. In the Settings pane, select Foundation Data > Manage People > Agents.

    To add a new user and provide required permissions
    1. Click New and fill out the required fields. 
    2. On the New Agent page, fill out the required fields.
    3. Click Access Details.
    4. From the Functional Roles field, select the BMC Helix Multi-Cloud Broker functional roles you want to assign to the agent. 
    5. Click Save. 
    To update permissions for an existing user
    1. Select the agent record and click Edit.
    2. On the Edit Agent page, click Access Details.
    3. From the Functional Roles field, select the BMC Helix Multi-Cloud Broker functional roles you want to assign to the agent. 
    4. Click Save. 
    1. To add a new user and provide required permissions, click New and fill out the required fields.
    2. To update permissions for an existing user, select the agent record and click Edit.
  4. Click Access Details and add from the Functional Roles field, select the functional role you want to assign to the agent. 
  5. Additionally, for Multi-cloud service admin add the following details:
    1. Enable the Tenant Admin option.

    2. From the Application Licenses field, select Innovation Suite User Named.

      Important

      You must also provide Administrator permission to the people record of the user.

  6. Click Save.

Licensing

Licensing BMC Helix Multi-Cloud Broker enables you to:

  • Control access to your application.
  • Protect the intellectual property of your organization.
  • Reduce management costs, and adhere to your organization's compliance policies.

To use BMC Helix Multi-Cloud Broker, a BMC administrator assigns an application license to a tenant. A tenant administrator need not assign individual licenses to users.

 

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