Information
Important This documentation contains information about BMC Helix Integration Service, which reached its end of life in December 2025. The information is retained in this documentation for reference only.

 

Performance workload details


The following table provides the distribution of workload across various use cases. 

  • Target workload for a load test of 1 hour. 
  • Increasing workload model was scheduled in SilkPerformer for these numbers.

For more information about the use cases, see User scenarios and associated actions

Performance Testing Workload Breakdown  - Silk Performer Scripts - 3 Tenants

Script

1000 Users

Brokering TC1 - Create Brokered Incident with Salesforce

3

Brokering TC2 - Create Incident Activity Note with Author

9

Brokering TC3 TC4 - Sync Salesforce Edit Comment

9

DevOps TC1 - Create Change

73

DevOps TC2 - Create Change Activity Note with Author

72

DevOps TC3 TC4 - Sync Jira_Edit_Comment

72

DevOps TC5 Create DevOps Incident

72

DevOps TC6 - Create DevOps Change

69

DevOps TC7 - Create Incident 

69

DevOps TC8 - Create DevOps Problem

69

DevOps TC9 - Create Problem Activity Note with Author 

69

DevOps TC10 - Create DevOps Work Order

69

DevOps TC11- Create Work Order Activity Note with Author 

69

DevOps TC12 - Create Work Order From JIRA Issue 

69

Brokering TC5 - Create Brokered Incident Vendor ITSM

69

Ticket Consolidation TC1_Create Incident From Vendor ITSM

69

Ticket Consolidation TC3 TC4 Sync Vendor ITSM Edit Comment

69

TOTAL Number Of Users

1000

Total Number of Users on each Tenant 

333

 

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BMC Helix Multi-Cloud Broker 26.1