Using reports and flashboards
BMC Helix ITSMapplications provide a variety of tools for collecting, tracking, and monitoring data by using reports and flashboards.
Action | Component or product | Reference |
|---|---|---|
Visually represent data from BMC Helix ITSM and BMC Helix Innovation Studio applications | BMC Helix Dashboards |
|
| View alternatives for end-of-life BIRT reports | Report console | |
Design reports and interactive charts | BMC Helix ITSM: Smart Reporting | |
Check and monitor the state and trend of your service operations | KPI and ROI flashboards | |
Use reports and flashboards specific to BMC Helix ITSM: Service Desk | BMC Helix ITSM: Service Desk | |
Use reports and flashboards specific to BMC Helix ITSM: Asset Management | BMC Helix ITSM: Asset Management | |
Use reports and flashboards specific to BMC Service Level Management | BMC Service Level Management |
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