This documentation supports the 22.1 version of BMC Helix ITSM.To view an earlier version, select the version from the Product version menu.

Web service function mapping


The following table lists the available web services and their corresponding functions:



Web service name

Functions within the web service

HPD_IncidentInterface_Create_WS

HelpDesk_Submit_Service

HPD_IncidentInterface_WS

HelpDesk_Modify_Service

HelpDesk_Query_Service

HelpDesk_QueryList_Service

HelpDesk_GetWorkInfoList

HPD_IncidentRelationshipInterface_WS

GetListOfRelatedIncidents

CHG_ChangeInterface_Create_WS

Change_Submit_Service

CHG_ChangeInterface_WS

Change_Modify_Service

Change_Query_Service

Change_QueryList_Service

Change_GetWorkInfoList

CHG_ChangeRelationshipInterface_WS

GetListOfRelatedChanges

RMS_ReleaseInterface_WS

Release_GetWorkInfoList

RMS_ReleaseRelationshipInterface_WS

GetListOfRelatedReleases

PBM_ProblemInterface_Create_WS

Problem_Submit_Service

KnownError_Submit_Service

Solution_Submit_Service

PBM_ProblemInterface_WS

Problem_Modify_Service

Problem_Query_Service

Problem_QueryList_Service

Problem_GetWorkInfoList

PBM_KnownErrorInterface_WS

KnownError_Modify_Service

KnownError_Query_Service

KnownError_QueryList_Service

KnownError_GetWorkInfoList

PBM_KnownErrorRelationshipInterface_WS

GetListOfRelatedKnownErrors

PBM_ProblemRelationshipInterface_WS

GetListOfRelatedProblems

PBM_SolutionInterfaceWS

Solution_Modify_Service

Solution_Query_Service

Solution_QueryList_Service

Solution_AddKeyword_Service

AST_CIUnavaiability_WS

GetListOfUnavailability

AST_PurchaseOrder_WS

Update_PO_Confirmation

Get_Specific_PO

Get_List_Of_New_Pos

AST_PurchaseOrder_WS_noDate

Update_PO_Configuration

Get_Specific_Confirmation

Get_List_Of_New_Pos

AST_PurchaseOrderInterface_WS

PO_Modify_Service

PO_Query_Service

PO_GetListofNewPO_Service

TMS_TaskInterface

QueryTaskOnly

QueryTaskPlusWorkInfo

QueryTaskPlusRelationships

QueryTaskPlusRelationships AndWorkInfo

UpdateTaskOnly

UpdateTaskAndWorkInfo


 

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