Defining CAI plug-in options for TrueSight Operations Manager

When integrating BMC Helix ITSM: Change Management with TrueSight Operations Manager, you can configure the Command Automation Interface (CAI) to optimize performance. You can define and configure thread pools for specific commands. Thread pools for different commands are configured in the CAI:Commands form. For more information about the CAI:Commands form, see Defining-command-parameters.

Configuring thread pools defines dedicated CAI threads for use by the specific command. Requests from a command use only the dedicated threads, and performance of other command requests to the CAI is not affected.

To configure the CAI plug-in

1. Select Application Administration > Application Administration Console > Custom Configuration > Foundation > Advanced Options > Command Automation Interface - PlugIn Registry.
2. In the CAI Plug-in Registry window, click Add.

3. In the CAI Outbound Application Config window, enter the following information and click Save:

   Field	Description
   Pool #	Select the pool number defined in the CAI:Commands form for the BMC Helix ITSM: Change Management integration with TrueSight Operations Manager.
   Number of threads	Enter the number of CAI threads to be used to send change management events to TrueSight Operations Manager. You can't exceed the total number of threads defined for the CAI plug-in.
   Default	Select Yes to make the current pool the default pool.