This documentation supports the 21.05 version of BMC Helix ITSM. To view an earlier version, select the version from the Product version menu.

Organization

The organizational structure describes the organizations and departments within a company.

Organization data represents a group of people with a common purpose to the business. The first step in creating a standard data model for your application is to create an organization. Everything else that you create belongs to organization.

You can include the following examples of information in Organization data:

  • An internal support organization
  • An external support provider
  • A consumer of support services
  • A manufacturer of products that you use
  • A supplier of products that you use
  • A type of contact
  • Business units
  • Departments

Related topics

Setting up Foundation data 

Creating-and-modifying-companies-and-organization-structures


 

Tip: For faster searching, add an asterisk to the end of your partial query. Example: cert*