This documentation supports the 21.05 version of BMC Helix ITSM. To view an earlier version, select the version from the Product version menu.

Creating organizations

Organization structure is defined as Company > Organization > Department, which represents how a company is represented from a business perspective.

To create the organizational structure for a company

Related topics

Roles and permissions in BMC Helix Innovation Studio

Roles and permissions

Foundation-data-model

Setting-up-and-modifying-Foundation-data-by-using-Application-Administration-Console

  1. Log in to the Mid Tier.
  2. Select Administrator Console > Application Administration Console.
    221_application admin console.png 
  3. From the Standard Configuration tab of the Application Administration Console, click the Create link next to Organization.
    The Organization form appears with the company you are configuring displayed.
    221_applicaiton admin console_organization.png
  4. Enter or select the organization. Enter the name of the organization to create it.
    After you add the first department to the organization, you can select the organization when you add another department.
  5. Enter the department.
  6. Click Add. You can continue to add organizations and departments.
  7. Repeat 2 through 4 to add the organizations that you require.
  8. When you are finished configuring organizations and departments for the company, click Close.


 

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