Smart IT architecture
The following diagram illustrates Smart IT architecture:
Tier | Description |
|---|---|
Data tier | Stores definitions and data for Smart IT. |
Server tier | Processes the data it receives from Smart IT clients, and passes the data to the database server to be stored. |
Web tier | Serves as a repository for web applications. Displays the appropriate web page to an authorized user. |
Client tier | Enables different clients to access and interact with Smart IT data. |
Mid Tier architecture for Progressive Web Application
is capable of rendering a progressive web application (PWA) for a custom application. The following image represents the architecture of that involves a cross-launch from .
As part of the new architecture, the backend is used to leverage its generic and metadata-driven implementation, and the client-side rendering logic is changed to produce a user interface and experience that is similar to that of .The core business logic and functional logic including Role Based Access Control (RBAC) exists in the application workflows. The ITSM data model also exists in the with the business logic in filters. and continue to work until the Progressive Web Application (PWA) technology completely replaces their functionality.
Related topic
Planning in the BMC Helix Service Management Deployment documentation
BMC Helix IT Service Management deployment architecture in the BMC Helix Service ManagementDeployment documentation
To understand the different architecture layers, the basic deployment model, and alternative deployment options available in BMC Helix ITSM, see BMC Helix IT Service Management deployment architecture (BMC Helix Service Management Deployment documentation)