HelpDesk_GetWorkInfoList function
Retrieve a list of work info records for a list of incidents by using the HelpDesk_GetWorkInfoList function.
Input values
Web service field | Field value | Notes |
|---|---|---|
Incident_Number | Only the HelpDesk_Query_Service operation uses this field. | |
Qualification | AR System qualification | Only the HelpDesk_QueryList_Service operation uses this field. |
Output values
Web service field | Notes |
|---|---|
Incident_Number | Incident number that the work info belongs to |
WorkInfoCommSource | |
WorkInfoInstanceID | |
WorkInfoNotes | |
WorkInfoStatus | |
WorkInfoSubmitDate | |
WorkInfoSummary | |
WorkInfoType | |
WorkInfoAttachment1Data | Attachment Information |
WorkInfoAttachment1Name | |
WorkInfoAttachment1OrigSize | |
WorkInfoAttachment2Data | |
WorkInfoAttachment2Name | |
WorkInfoAttachment2OrigSize | |
WorkInfoAttachment3Data | |
WorkInfoAttachment3Name | |
WorkInfoAttachment3OrigSize |
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