Reviewing and improving knowledge articles
Monitoring article changes
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Cancelling a knowledge articleCancelling a knowledge articleCancelling a knowledge articleCancelling a knowledge articleCancelling a knowledge articleCancelling a knowledge articleCreating and replying to update requestsCreating and replying to update requestsCreating and replying to update requestsCreating and replying to update requestsCreating and replying to update requestsCreating and replying to update requestsMonitoring the knowledge article changesMonitoring the knowledge article changesMonitoring the knowledge article changesMonitoring the knowledge article changesMonitoring the knowledge article changesMonitoring the knowledge article changesRevising knowledge articlesRevising knowledge articlesRevising knowledge articlesRevising knowledge articlesRevising knowledge articlesRevising knowledge articlesSubmitting and viewing feedbackSubmitting and viewing feedbackSubmitting and viewing feedbackSubmitting and viewing feedback
Knowledge-centered service articles
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Assessing knowledge-centered service articlesAssessing knowledge-centered service articlesAssessing knowledge-centered service articlesCreating question sets for assessing knowledge articlesCreating question sets for assessing knowledge articlesCreating question sets for assessing knowledge articlesManaging flagged knowledge articlesManaging flagged knowledge articlesManaging flagged knowledge articles
Reviewing history and scheduling
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Reviewing a knowledge article's historyReviewing a knowledge article's historyReviewing a knowledge article's historyTip: For faster searching, add an asterisk to the end of your partial query. Example: cert*