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Source topic	Destination topic
Setting up and going live	Setting ports and RPC numbers
Setting up and going live	Localizing the server
Deprecated-and-discontinued-features	Deprecated and discontinued features
Administering Knowledge-Centered-Service-overview	Troubleshooting Data Management
Knowledge-Management-architecture	Using Approval Server to automate the approval-driven business processes
2024-05-30_01-21-57_Setting configuration parameters	Managing server group components by setting global-level and local-level configurations
Configuring-knowledge-article-search	Boosting document relevance
Reviewing your knowledge team's performance by using KCS report	Setting business hours and holidays for a support group
Managing-flagged-knowledge-articles	Setting business hours and holidays for a support group
Reviewing-a-knowledge-article-in-BMC-Helix-ITSM	Using alternate approvers
Issues-tables	AR System known and corrected issues
Restricted-Knowledge-Management-product-announcement	Deprecated and discontinued features
Knowledge-Management-overview	Defining workflow to automate processes
Knowledge-Management-architecture	Enabling and disabling full text search
Setting up and going live	Setting up and going live
Restricting-access-to-knowledge-base-content-by-configuring-visibility-groups	Creating users, groups, and roles
Configuring Knowledge Management	Setting up the time zone
Formatting-knowledge-article-text	Using the RTF editor
How-knowledge-articles-are-found	Performing an accrue search
How-knowledge-articles-are-found	Define a complex search criteria by using the advanced search bar
How-knowledge-articles-are-found	Performing searches on multiple forms
Generating-predefined-Knowledge-Management-reports-with-BIRT	Reporting on Service Management application activity
Configuring-approvals	Approval Central
Configuring-application-settings	Boosting document relevance
Configuring-application-settings	Automatic request assignment
Configuring-application-settings Managing-notifications	Creating notifications
Troubleshooting-issues-with-Full-Text-Search	Troubleshooting Full Text Search
Registering-file-system-paths	How FTS indexing works for attachments
Creating-a-configuration-file-for-conversions Knowledge-Management-overview	Categorization
Creating-knowledge-articles-for-sharing-information	Performing searches with FTS Configuring the Ignore Words List for FTS indexing

_km_ars_LinkLibrary

BMC Helix ITSM: Knowledge Management 25.1

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