Release notes and notices

Learn what’s new or changed for BMC Helix ITSM Insights 25.3, including new features, urgent issues, documentation updates, and fixes or patches.

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Related topics

Known-and-corrected-issues

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Downloading the installation files

Release notes and notices(BMC Helix ITSM documentation)

 

Date

Summary

Reference

July 24, 2025

Issues that were corrected by 25.3.00 and issues that remain open
Update available in 25.3:

  • Investigate issues by using the Proactive Problem Management Advanced Analytics dashboard
  • Correlate and analyze sequences of events using unified log format across multiple services 
25.3 enhancement and patches

 

 

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