This site will undergo a maintenance outage on Saturday, 13 September beginning at 2:30 AM Central/1 PM IST for a platform upgrade. The downtime will be ~three hours.
This documentation supports the 22.1 version of BMC Helix ITSM Insights.To view an earlier version, select the version from the Product version menu.
Troubleshooting
Consult the following topics for information about troubleshooting the BMC Helix ITSM Insights, such as problems you might encounter during configuration and use of the product, as well as error messages and how to enable logs and collect diagnostic information.