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Release notes and notices

Learn what’s new or changed for BMC Helix ITSM: Change Management 25.4 including new features, urgent issues, documentation updates, and fixes or patches. 

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Support informationBMC Helix ITSM release notes

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November 20, 2025Patch 1 for version 25.4 is available for Saas and on-premises customers.Not applicable
October 17, 2025

Enhancements available in 25.4.00 are:

  • Rule-based automatic impact analysis of change requests

25.4 enhancements and patches

 

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BMC Helix ITSM: Change Management 25.4