Configuring the Task Management System

As an administrator, you can configure the

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System (TMS) to work with

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, and

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You can also modify the existing configuration data when using TMS with other Service Management or third-party applications.

Before you begin

Before you configure the

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System, make sure that the People and Company records are created. For more information, see Updating people information.

Process	Description
Configuring LDAP with TMS on the AR System server	As an administrator, configure LDAP with the Some content is unavailable due to permissions. System on the .
Configuring task phases	Use the Phase Management Configuration form to group tasks into phases, based on status and status reason values that you configure for the parent application.
Configuring task assignments	Configure task assignments based on company information, and product and operational categorization.
Configuring application integrations	Use the Integration Configuration form to set up integrations with other custom applications that are not part of the , and which use TMS and specify general settings for integrating.
Register applications with the Command Automation Interface	Use the Command Automation Interface to integrate with applications that can be used to carry out tasks automatically.