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This documentation supports the 21.05 version of BMC Helix ITSM: Change Management. To view an earlier version, select the version from the product version menu.

Troubleshooting change request issue

Issue Symptom

When you create a change request, the following error is displayed:

 (ARERR 48098): Could not find an available Time Segment

Related topic

Requester field error

Scope

You create an unavailable Time Segment.

Resolution

Create an available Time Segment. For more information, see Managing-time-segment-availability-based-on-business-event-or-operational-category.


 

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BMC Helix ITSM: Change Management 21.05