Submitting change requests through the approval phases
To submit the request to the approval phase
- Open the change request or release request.
Proceed through the states of your request.
- When you reach an approval phase, in the Approvals section, click Approve or Reject.
The Approve and Reject options are enabled only if you are a valid approver or an alternate approver for the selected approval record. As a change manager or a change coordinator (or a release coordinator or release assignee), you can perform these actions for standard approvals if you are the approver or an alternate approver.- If the change is configured for the change level approval process, all the approvers on the first level are notified that they must review the request.
- If the change is configured for the change management chain (parent-child) approval process, the manager of the Requester For user is notified.
- If the change is configured for the ad hoc approval process, the change manager is notified.
- The signature of the last approver completes the approval process, and automatically moves the change request to the next status.
- Click Save.
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