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| - Approve or reject requests for the acquisition of new items.
- Approve or reject proposed standard configurations.
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| - Create purchase requisitions.
- After an item is delivered, verify the condition.
- Label items after they have been delivered.
- Keep CIs up to date.
- Maintain the information of external organizations that supply or support items.
- Maintain CI relationships.
The relationships are part of the service infrastructure that include the relationships between a CI and its suppliers and contracts. The relationships augment and add to the overall service structures that are maintained in the CMDB. - Manage inventory.
- Perform bulk updates.
- Create maintenance schedules and audit schedules for CIs.
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| - Create support, warranty, lease, maintenance, and software contract and license information.
- Relate the contracts to the applicable CIs.
- Maintain the contract data.
- Ensure that customers are renewing or renegotiating their contracts.
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| Review cost information and prepare periodic charge-back and cost-recovery reports. | |
| - Obtain quotes from suppliers for items that have been requested for purchase.
- Request approval for ordering items after the quotes from suppliers for these items have been collected.
- Submit purchase orders for items that have been approved for purchase.
- Update purchase line items after configuration administrators have confirmed the receipt of items for which purchase orders were submitted.
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| - Optimize software assets and manage compliance with software license contracts.
- Evaluate usage of software licenses to make sure that the organization is not over purchasing licenses.
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