This documentation supports the 23.3 version of BMC Helix ITSM Asset Management.To view an earlier version, select the version from the Product version menu.

Managing license types and related license certificates

In the Mid Tier interface, you can manage a license type's availability to users based on its status. All new license types are created in Draft mode, and you must enable a license before it can be used. To temporarily prevent a license type from being used, you can disable it and take it offline.

When you take a license type offline, a message informs you that some of the related licenses are in the Executed status.

When you enable or disable a license type, you can also modify the status of related license certificates.

Important

Before you can use any license types, including those that are shipped with the BMC Helix ITSM: Asset Management application, you must enable them first. For more information about the license types shipped with the BMC Helix ITSM: Asset Management application, see Configuring-license-types.

Related topic

Configuring-license-types

Changing the availability of a license type

  1. In Mid Tier, in Application Administration Console, click the Custom Configuration tab.
  2. From the Application Settings list, select Asset Management > Advanced Options > Configure License Type, and then click Open.

  3. From the list, select the license type and click the appropriate button:

    Button

    Description

    enable.GIF

    To enable the license type, click Enable.

    You must also enable related license certificates if they are in the Draft status.

    disable.GIF

    To prevent the license type from being used, click Disable.

    Before disabling a license type, all related certificates will be changed to the Draft status.

    A message appears asking if you want to update the license certificate status from Executed to Draft. Click Yes to change the status of all related license certificates and disable the license type, or click No if you do not want to change the status of the related license certificates and disable the license type.

To rename a license type

  1. In Mid Tier, in Application Administration console, click the Custom Configuration tab.
  2. From the Application Settings list, choose Asset Management > Advanced Options > Configure License Type, and then click Open.
  3. From the list on the Configure Licenses form, select the license type that you want to rename, and click Rename.
  4. Update the name and description for the license type in the dialog box displayed and click OK.
  5. Click Yes to confirm.
    The updated name is displayed on the Configure License Type dialog box.

To change the status of the related license certificates

  1. In Mid Tier, from the list on the Configure License Type form, select a license type.
  2. From the Related License Certificates section, select a license certificate or multiple license certificates and do one of the following actions:
    • To change the status of the selected license certificates to Executed, click Change Status to Executed.
    • To change the status of the selected license certificates to Draft, click Change Status to Draft. 

 

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