This documentation supports the 22.1 version of BMC Helix ITSM: Asset Management.To view an earlier version, select the version from the Product version menu.

Broadcasting a CI

By using broadcast CI, you can send messages related to the CI to your entire organization, selected groups within the organization, and to external  customers. 

Related topic

Broadcasting messages

To broadcast a CI

  1. Open a CI, as described in Searching for records in the application consoles.
  2. From the navigation pane, select Functions > Broadcast CI.
    The CI is broadcasted. If you define a broadcast message from a CI, a relationship is generated between the broadcast message and the CI.


 

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