This documentation supports the 22.1 version of BMC Helix ITSM: Asset Management.To view an earlier version, select the version from the Product version menu.

Use cases


Consult the following use cases for information on how to achieve value with the BMC Helix ITSM: Asset Management product.


Use case

Business value

Products used

Managing licenses more accurately. 

BMC Helix ITSM: Asset Management

Managing assets and setting up required maintenance schedules for them.

BMC Helix ITSM: Asset Management, BMC Helix ITSM: Change Management

Automating purchase requisition for common hardware requirements.

BMC Helix ITSM: Asset Management, BMC Helix ITSM: Change Management

Ensuring that complete and accurate information about the organization's assets.

BMC Helix ITSM: Asset Management

Reducing the impact of asset changes to business services.

BMC Helix ITSM: Asset Management

Monitors the licenses that are in compliance or out of compliance

BMC Helix ITSM: Asset Management

Monitors the software usage to help optimize the use of resources

BMC Helix ITSM: Asset Management, Incident Management

The asset is available for use to the user of the organization

BMC Helix ITSM: Asset Management, BMC Helix ITSM: Change Management, BMC Service Request Management

The software assets can be monitored for usage

BMC Helix ITSM: Asset Management

 

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